Warranty Policy

BIOIONIC.COM WARRANTY POLICY


WARRANTY

At our discretion, Bio Ionic will replace any dryer, styling iron, curling iron, or curling wand within and subject to the warranty timeframe and provisions specified below for each appliance, if it is defective in workmanship or materials.

Please Note: Products must be registered within 30 days of purchase date to validate warranty. (REGISTER YOUR PRODUCT HERE.)

Products must have been purchased from an authorized Bio Ionic distributor, and original proof of purchase must accompany your claim. Proof of purchase from any unauthorized sellers or online merchants will not be accepted.



This Limited Warranty Does Not Cover:

  • Neglect or lack of proper maintenance
  • Normal wear and tear
  • Damage due to misuse and abuse such as dropping, incorrect voltage supply, or neglect of safety precautions
  • Tampering such as repair or attempted repair by an unauthorized party
  • Damage to cord
  • Tampering with or misuse of transformers, voltage converters, plug adapters, or with alternative power supplies internationally
  • Products that have been modified, neglected or poorly maintained, misused, abused or involved in accidents or natural disasters
  • Damage or deterioration to the surface finish, aesthetics or appearance of the product
  • Damage occurring during shipment of the product (contact us if that happens)


To Obtain Service Under This Limited Warranty

You may complete and submit a warranty claim directly on our site. First you must register your product. If you already have registered your Bio Ionic appliance, log in to your account and go to My Registered Products. From that page, you can select “File a Warranty Claim” for any eligible product.



Product Registration

Products must be registered within 30 days of purchase date to validate warranty. (Register your product here.)


TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, WE DISCLAIM ANY IMPLIED WARRANTIES, OBLIGATIONS OR LIABILITIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL BIO IONIC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER.

This limited warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state in the USA and Canada.



Warranty Timeframe Per Product


10 YEAR LIMITED WARRANTY

  • Luxe Pro 10X UltraLight Speed Dryer
  • Graphene MX Professional Dryer

5 YEAR LIMITED WARRANTY

  • Graphene MX Styling Iron
  • OnePass® Straightening Iron
  • PowerLight Pro Speed Dryer
  • Luxe Pro 10X Pro Styling Iron
  • WhisperLight Pro Dryer

1 YEAR LIMITED WARRANTY

  • Elite Pro Long Barrel Styler Pro Curling Iron
  • Elite Pro StyleWinder Rotating Iron
  • GoldPro Curling Iron
  • GoldPro Curling Wand
  • GoldPro Dryer
  • GoldPro Marcel Curling Iron
  • GoldPro Smoothing & Styling Iron
  • GoldPro Travel Dryer
  • Graphene MX Curling Iron
  • Luxe Pro Eternity Wand
  • Luxe Pro PowerDiva Speed Dryer


Questions? Feel free to contact us at [email protected] or by calling 888-755-6834 weekdays between 9am-5pm EST.

©2019 Bio Ionic. All Rights Reserved. Bio Ionic is part of J&D Brush Co. LLC.